Your whole stream day,
with a friend on shift.

Definitely! In fact, small streamers often benefit most from our community-building features because every viewer interaction is crucial for growth. Features like Warm Welcomes make new followers feel special, Lurker Love acknowledges supporters who can't actively chat, and personalized Shoutouts help build networking relationships with other creators. Not to mention, these kinds of features can give you something to talk about when you may have otherwise hit creative block. Our extensive free features means you can start building stronger community connections immediately without any financial commitment, and our $9/month Benefactor pricing is designed to be accessible for creators at all levels.

Yes, and completely for free! You can easily connect your own Twitch bot account from the dashboard.

FrostyTools connects to your stream in under a minute! Connect your Twitch account with seamless & secure OAuth, then head to the dashboard. From there, just choose which features to enable, and you're ready to stream with enhanced engagement. There's no software to download, no complex configurations, and no technical expertise required. Most streamers are up and running before they finish their pre-stream setup routine. You can always start with default settings, and then customize your bot's personality, commands, and features as you get comfortable with the platform. It's designed to be the easiest tool you'll ever add to your streaming setup.

Yes! FrostyTools is designed to be lightweight and efficient. Since it's entirely browser-based with no downloads required, it puts minimal strain on your system and internet connection. The platform is optimized even for streamers who may have bandwidth limitations, and our response system is designed to work smoothly even during high-traffic periods. Our systems communicate directly with Twitch behind the scenes, keeping your computer's resources available for OBS, StreamDeck, or any other critical streaming software you run. Highlight Hunter's video processing happens on our servers, not your computer, so your internet speed won't affect processing times. The entire platform is built with streaming performance and accessibility in mind.

Nope, FrostyTools is designed to work alongside your existing chatbots, not replace them! Traditional chatbots excel at moderation and basic commands. FrostyTools focuses on creating meaningful community moments and enriching human connections. Many streamers use us with Nightbot, StreamElements, Streamlabs, and other moderation bots like Sery Bot, because we solve different problems. Think of traditional chatbots as your stream's security and utility system, while FrostyTools is your engagement and community-building companion. You get the best of both worlds: solid moderation from your existing bot(s) plus next-level community interaction tools from us.

Absolutely! We offer extensive customization options including 20+ preset personalities like Valley Girl, Shakespearean Actor, Grandma, and many more. You can also create completely custom personalities by writing specific style instructions, defining themes to focus on, specifying required emojis or phrases, and setting tone and energy levels. The bot can incorporate your custom channel emotes, match your established community culture, and use channel-specific terminology. You can even set different personalities for different features, ensuring your Shoutouts, Celebrations, Raid Message (and more) all match your unique streaming style perfectly.

We've built multiple safety layers into FrostyTools. For example, the system is designed to ignore intentionally offensive usernames, includes emergency shutoff features for suspicious activity like hate raids, and allows you to set specific rules and topics to avoid. You have complete control over who can trigger responses, personality guidelines, and feature activation. If something unexpected happens, you can instantly disable any feature or the entire bot through your dashboard. With full customization control, you can guide the bot's behavior to perfectly match your community standards.

Yes, you have complete control over every feature! You can use just one feature like Full-scope Shoutouts, or enable all nine Smart Chatbot features - it's entirely up to you. Each feature has its own simple settings panel where you can customize commands, permissions, personality styles, and trigger conditions. You can instantly enable or disable features through your dashboard without affecting your other settings. This flexibility means you can experiment with different features during different types of streams, adjust based on your mood or content, or gradually add new features as you get comfortable with the platform.

Yes! Most FrostyTools features support language options including Español, Deutsch, Français, 日本語, 한국어, and many others. You can set your preferred language for bot responses, and our deep learning models understand context and cultural nuances across different languages. The personality settings, even custom ones, work in multiple languages, allowing you to maintain your unique streaming style regardless of your language preference. You can even use the Reactive Responses feature to translate a chatter's message! Whether you stream primarily in one language or serve a multilingual community, FrostyTools can adapt.

Features that can be triggered by others (like Shoutouts, Reactive Responses, and Raid Messages) have an easy permission system where you can control exactly who can trigger bot responses. You can set permissions for "Only you," "Subs," "Mods," "VIPs," or "Anyone". Your moderators can help manage features like shoutouts during busy streams, assist with raid message generation, and even riff with the bot to help entertain. As of now, you'll need to do the initial simple configuration (i.e., your mods can't access your FrostyTools dashboard just yet), but after that, your mods can trigger any of those features you've set up that way.

FrostyTools only uses publicly available Twitch data that streamers intentionally share, such as Twitch usernames, Twitch 'About Me' bios, Twitch stream titles, Twitch tags, and users' own Twitch channel chat. We don't access private messages, personal information, or data beyond what's publicly visible on Twitch. We follow ethical AI practices (recognized at TwitchCon 2024) and put a huge emphasis on user privacy and data protection. Chat messages from your stream are only stored temporarily; just long enough to provide context to power the features. Our focus is on enhancing community connections using information streamers already choose to make public to express themselves, and chat interactions within your stream.

Customer privacy is very important to us. FrostyTools does not use your video or audio content to train our AI, and we do not sell or share your content with outside parties. Your content and uploads are used only to deliver FrostyTools services. We use a mix of in-house and trusted 3rd party AI service providers. All of our 3rd party service agreements stipulate that they do not train on customer content, which is one of our requirements in selection of our technology partners. Like all AI services, content may be subject to abuse detection, which involves automated safety checks for illegal or prohibited content during processing, but is then discarded after processing. Your content remains in your account on the FrostyTools servers for as long as your account is active, unless you choose to delete the content, or your account entirely. Your content stays there purely for your own management and control.

FrostyTools has tons of completely free features including Warm Welcomes, Lurker Love, Full-scope Shoutouts, Attention Retention, Custom Celebrations, and Tailored Raid Messages. To support FrostyTools, you can become a Benefactor by subscribing at $9/month and receive extra-powerful features like Reactive Responses, Showstarter, and Smart Scheduled Chat Messages. Benefactors also receive immunity to cooldowns, early access to future features, and 2,000 FrostyTools tokens each month. Highlight Hunter uses a separate, no-commitment, pay-as-you-go system powered by FrostyTools Tokens. The cost works out to approximately $0.40 per hour of VOD scanned. Free FrostyTools Tokens are also available for email confirmation and joining the Discord.

Sponsorships are coming in September. We are preparing support for creator events, raid trains, charity pushes, team streams, and community campaigns where FrostyTools can help make the event more fun for everyone joining.

Yes, absolutely! We believe in our community-first approach, which means no long-term commitments or cancellation hassles. You can cancel your Benefactor subscription at any time and continue using our extensive free features. We also offer flexible one-time payment options if you prefer not to commit to monthly billing. Our goal is to provide value that makes you want to stay, not contracts that force you to. If you're having issues or concerns, our Discord community and support team are always available to help.

While we don't have a formal "pause" feature, our flexible payment system makes breaks easy to manage. You can cancel your Benefactor subscription anytime and continue using our extensive free features, then resubscribe when you're ready to return to streaming regularly. We also offer one-time payment options which work well for streamers with irregular schedules. Our community-first approach means we understand that streaming schedules vary, and we'd rather provide flexible options than force monthly commitments during breaks. Your settings and customizations are preserved, so you can pick up right where you left off.

The most common cause is signing up while logged into a different Twitch account than the one you use day-to-day. Benefactor perks unlock on the exact Twitch account your subscription is attached to, and that's decided by whichever account you were logged into FrostyTools with at checkout, not by the email on your receipt. If you have more than one Twitch account (for example a main channel plus a separate DJ, clips, or alt account), it's easy to accidentally subscribe under the "wrong" one. Your payment is going through perfectly fine; the perks are just landing on the other account. The good news: Nothing is lost. Reach out to our support team or Discord with both Twitch usernames, and we'll be happy to help.

We're continuously innovating and adding new features! Benefactors get early access to new features as they're developed, allowing the community to provide feedback and help shape development before wider release. We prioritize user requests and community needs when planning our development roadmap. With the rapid advancement of AI (and technology in general), we're constantly exploring new ways to help streamers build stronger communities. All while maintaining our commitment to ethical practices and community-first development. Our Discord community is actively involved in feature discussions and testing, and joining the Discord is also a great way to get notifications about new features.

You have complete control over bot behavior! With 20+ personality presets, custom personality creation, specific style instructions, and the ability to set goals and topics to avoid, you can fine-tune responses to match your exact preferences. Each feature has individual settings for things like tone, style, and trigger conditions. You can instantly disable any feature, adjust personality settings, or modify commands through your dashboard. Many streamers start with basic settings and gradually customize as they discover what works best for their community. Our Discord community is also great for getting tips and seeing how other streamers have customized their bots for different streaming styles.

Absolutely! FrostyTools is designed to handle high-activity periods including raids, celebrations, and busy chat moments. Many features specifically adapt to high activity. Full-Scope Shoutouts can be set up to automatically shout out anyone who raids you. Warm Welcomes have an "emergency shutoff" protection during suspicious follow activity or hate raids. Smart Scheduled Chats have settings to adjust frequency based on both time and chat activity. The bot can automatically generate personalized Tailored Raid Messages to ramp up the excitement when you're raiding others, and Custom Celebrations work seamlessly during subscriber celebrations and bit donations. Our infrastructure is built to scale with your community growth, ensuring reliable performance whether you have 1 viewer or 500. The system maintains response quality and speed even during the most chaotic stream moments.