FrostyTools Privacy Policy

Last updated: February 3rd, 2024

This privacy policy (“Policy”) describes how frostytools.com (“FrostyTools”, “we”, “us”, or “our”) collects, uses, shares and protects information about you when you use our website, products and services (collectively, the “Service”, “Services”).

Our Services

FrostyTools provides various digital services and tools for live streamers. FrostyTools is available via https://frostytools.com/ and related domains, as well as through its interactions with various third party platform integrations ("TPPIs") such as Twitch.

Information FrostyTools Collects

If you sign in to our website and use our Services by connecting through a TPPI such as Twitch, we will collect certain information about you provided to us by that TPPI, such as your username and email address, and will do so in compliance with that TPPI's data policies. We use this information to provide you with access to your account, to properly integrate with that third party to deliver our Services, to notify you of important updates to our Services, and to provide you with customer support.

Information FrostyTools Does Not Collect

The Service does not intentionally gather sensitive information, such as details about your personal beliefs, political views, or health. Any such information that the Service may encounter is typically coincidental and publicly provided by you, often through public profiles or voluntary disclosures, like the 'About' section on TPPIs like Twitch.

Cookies

The Service embraces a minimalist approach to cookies, focusing on essential functionalities to enhance user experience while respecting privacy. This approach means we limit our cookie use to what is strictly necessary for the Service's smooth operation, which may include user authentication and personalization settings such as theme preferences. Our cookie practices and privacy measures are designed to evolve with the Service’s enhancements, always aiming to balance functionality with respect for your privacy.

Third Party Services

In addition to the TPPIs integrated with our Services, we may also use other third party services and vendors to maintain and improve our Services. No personally identifiable information (PII) is transmitted unless required for safety & moderation, or for continuity of service, for example sending email, processing payments, or providing customer support.

Sharing of Information

We do not sell, trade, or otherwise share your personal information with third parties, except as described in this Policy or required by law. We may share your personal information with third party services, only as necessary to fulfill those services. For example, we may use service providers to send email or process payments.

Security

We implement reasonable measures to protect the information that we collect. Data is stored securely using modern best practices. However, no security measure is perfect, and we cannot guarantee the security of collected information.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services, or as required by law. You can at any point request to have all of your information deleted by contacting us at [email protected] or via Discord. By requesting deletion of your information, you acknowledge that our Services may no longer function correctly for you. You also acknowledge that if we are required by law to retain any given piece of data, that we will do so, but we will still otherwise honor your request for data deletion.

Changes to our Privacy Policy

We may change this Policy from time to time. If we make changes, we will post the revised Policy on our website and update the “Last updated” date above. We encourage you to review the Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Contact Us

If you have any questions about this Policy, please contact us at [email protected] or via Discord