FrostyTools End User License Agreement (EULA)

Last updated: February 10, 2026

This End User License Agreement ("EULA") is a legal agreement between you ("End User," "you," or "your") and Inner Self Labs, LLC (d/b/a FrostyTools) ("Licensor," "Company," "we," "us," or "our") for your use of FrostyTools software components, including any mobile applications, desktop applications, browser extensions, local agents, widgets, downloadable clients, and related updates that reference this EULA (collectively, the "Licensed Application").

By downloading, installing, accessing, or using the Licensed Application, you agree to this EULA. If you do not agree, do not install or use the Licensed Application.

If you use FrostyTools websites or hosted SaaS services, our Terms of Service and Privacy Policy also apply. This EULA governs your use of the Licensed Application. In the event of a conflict, this EULA controls for Licensed Application-specific license terms, and the Terms of Service control for broader service terms.

TABLE OF CONTENTS

  1. THE APPLICATION
  2. SCOPE OF LICENSE
  3. TECHNICAL REQUIREMENTS
  4. MAINTENANCE AND SUPPORT
  5. USE OF DATA
  6. USER-GENERATED CONTRIBUTIONS
  7. CONTRIBUTION LICENSE
  8. AI, CHAT AUTOMATION, AND THIRD-PARTY PLATFORM FEATURES
  9. LIABILITY LIMITATIONS
  10. DISCLAIMER OF WARRANTIES
  11. PRODUCT CLAIMS
  12. LEGAL COMPLIANCE
  13. THIRD-PARTY TERMS AND APP STORE BENEFICIARY TERMS
  14. TERMINATION
  15. INTELLECTUAL PROPERTY RIGHTS
  16. APPLICABLE LAW
  17. CONTACT INFORMATION
  18. MISCELLANEOUS

1. THE APPLICATION

The Licensed Application is software designed to enable and support FrostyTools functionality for creators, streamers, and communities, including automation, chat tools, overlays, integrations, and media/video-related workflows.

The Licensed Application may integrate with third-party platforms (including Twitch and similar services), and may use AI-enabled and automated functions.

The Licensed Application is not tailored to comply with industry-specific regulations (for example, HIPAA, FISMA, or GLBA). You must not use the Licensed Application where such use would violate applicable law or regulatory requirements.

2. SCOPE OF LICENSE

Subject to your compliance with this EULA, we grant you a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to install and use the Licensed Application on devices you own or control, solely for your internal/personal/business use in connection with FrostyTools.

This license also applies to updates, patches, and bug fixes we provide for the Licensed Application unless separate license terms are provided with such update.

You may not:

  • sell, rent, lease, lend, sublicense, redistribute, or commercially exploit the Licensed Application except as expressly authorized;
  • reverse engineer, decompile, disassemble, adapt, translate, or derive source code except where prohibited restrictions are unenforceable under applicable law;
  • alter or remove proprietary notices;
  • use the Licensed Application in violation of law, third-party terms, or this EULA.

We reserve all rights not expressly granted.

3. TECHNICAL REQUIREMENTS

The Licensed Application may require compatible hardware, software, browser/runtime versions, network connectivity, and third-party accounts.

We may modify technical requirements and discontinue support for older environments at any time.

You are responsible for ensuring your device and environment meet current requirements.

4. MAINTENANCE AND SUPPORT

Unless required by applicable law, we are not obligated to provide maintenance, support, or updates for the Licensed Application.

Where provided, maintenance and support are offered at our discretion.

If you downloaded the Licensed Application through a third-party app distribution service, that service has no maintenance or support obligation unless required by its own terms.

5. USE OF DATA

You acknowledge that the Licensed Application may process account, configuration, usage, diagnostic, and integration data needed to operate features and improve product quality.

Your data is processed in accordance with our Privacy Policy: https://frostytools.com/legal/policies/privacy-policy

You are responsible for obtaining all necessary rights and consents for any data you submit, transmit, or make available through the Licensed Application.

6. USER-GENERATED CONTRIBUTIONS

The Licensed Application may enable you to create, submit, store, transmit, or publish content, including text, images, video, audio, and other materials ("Contributions").

You represent and warrant that:

  • you own or control all required rights for your Contributions;
  • your Contributions and use of the Licensed Application do not violate law or third-party rights;
  • your Contributions are not unlawful, infringing, deceptive, or harmful.

You are solely responsible for your Contributions and the consequences of submitting them.

7. CONTRIBUTION LICENSE

To operate and improve the Licensed Application and related services, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, modify (for formatting/compatibility), display, and transmit your Contributions solely as needed to provide, maintain, secure, and improve the Licensed Application and related services, and as otherwise described in our Terms of Service and Privacy Policy.

You retain ownership of your Contributions, subject to the rights granted in this EULA and other applicable FrostyTools terms.

8. AI, CHAT AUTOMATION, AND THIRD-PARTY PLATFORM FEATURES

If you connect third-party platform accounts (including Twitch) through OAuth or similar authorization flows, you authorize us to use the permissions/scopes you grant and to access/process associated account, chat, and video/VOD/clip data necessary to provide requested features.

If you enable bot or automation features that post, inject, or trigger messages/actions in chat, you expressly direct and authorize those actions. You are solely responsible for your configuration, prompts, commands, moderation settings, and downstream consequences.

You are responsible for ensuring you have all rights and authority needed for any chat, video, media, or platform data processed through the Licensed Application.

We are not responsible for third-party platform policy enforcement, suspensions, removals, penalties, demonetization, or other adverse actions arising from your use, configuration, or content.

AI outputs may be inaccurate, incomplete, or inappropriate and should be independently reviewed before reliance.

9. LIABILITY LIMITATIONS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR OUR LICENSORS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE LICENSED APPLICATION.

WITHOUT LIMITING THE FOREGOING, WE ARE NOT LIABLE FOR CLAIMS OR LOSSES ARISING FROM:

  • THIRD-PARTY PLATFORM AUTHORIZATION OR ENFORCEMENT ACTIONS;
  • BOT OR AUTOMATION MESSAGES/ACTIONS YOU ENABLE OR CONFIGURE;
  • YOUR OR A THIRD PARTY'S USE OF CHAT, VIDEO, VOD, CLIP, OR OTHER CONTENT;
  • UNAUTHORIZED ACCESS CAUSED BY YOUR CREDENTIAL HANDLING OR DEVICE SECURITY FAILURES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY UNDER THIS EULA WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID FOR THE LICENSED APPLICATION IN THE SIX (6) MONTHS PRECEDING THE CLAIM OR (B) US $100.

10. DISCLAIMER OF WARRANTIES

THE LICENSED APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE LICENSED APPLICATION WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY OUTPUT OR RESULT WILL BE ACCURATE OR RELIABLE.

11. PRODUCT CLAIMS

We, and not any app store operator, are responsible for addressing claims relating to the Licensed Application, including product liability claims, claims that the Licensed Application fails to conform to applicable legal or regulatory requirements, and claims under consumer protection, privacy, or similar laws, except to the extent applicable law provides otherwise.

You represent and warrant that:

  • you are not located in a country subject to a U.S. embargo that prohibits use of the Licensed Application;
  • you are not on any U.S. government restricted-party list;
  • your use of the Licensed Application complies with export controls, sanctions laws, and other applicable law.

13. THIRD-PARTY TERMS AND APP STORE BENEFICIARY TERMS

If you obtained the Licensed Application from Apple App Store, Google Play, or another app distribution platform:

  • the applicable store is not a party to this EULA and is not responsible for the Licensed Application;
  • your use must comply with applicable store terms and usage rules;
  • to the extent required by applicable store terms, the store and its subsidiaries are third-party beneficiaries of this EULA and may enforce this EULA against you.

14. TERMINATION

This EULA remains effective until terminated.

We may, in our sole discretion and without prior or advance notice (and without liability), suspend or terminate this EULA and your access to the Licensed Application at any time, for any reason or no reason, including if you breach this EULA, our Terms of Service, or applicable law.

Upon termination, you must stop using the Licensed Application and delete all copies in your possession or control.

15. INTELLECTUAL PROPERTY RIGHTS

The Licensed Application, including software, code, interfaces, design, logos, trademarks, and related content, is owned by us or our licensors and protected by intellectual property laws.

No ownership rights are transferred to you under this EULA.

16. APPLICABLE LAW

This EULA is governed by the laws of the State of Oregon, United States, without regard to conflict-of-law principles, except where preempted by applicable law.

17. CONTACT INFORMATION

For questions, claims, or support related to the Licensed Application:

Inner Self Labs, LLC (d/b/a FrostyTools)
United States
Email: hello@frostytools.com

18. MISCELLANEOUS

If any provision of this EULA is held unenforceable, the remaining provisions remain in effect.

Our failure to enforce any provision is not a waiver.

You may not assign this EULA without our prior written consent. We may assign this EULA in connection with a merger, acquisition, or sale of assets.

This EULA, together with any applicable FrostyTools terms it references, constitutes the complete agreement concerning the Licensed Application.